Convincing Twitter ‘quote tweet’ phone scam targets bank customers
A convincing Twitter scam is targeting bank customers by abusing the quote-tweets feature, as observed by BleepingComputer. The scam preys on customers tweeting to their banks—such as to raise a complaints. But these customers instead receive a reply from the scammer, via a quote-tweet, urging them to call the scammer’s “helpline.” […]
Microsoft support ‘cracks’ Windows for customer after activation fails
In an unexpected twist, a Microsoft support engineer resorted to running an unofficial ‘crack’ on a customer’s Windows PC after a genuine copy of the operating system failed to activate normally. It seems, this isn’t the first time either that a Microsoft support professional has employed such workarounds. […]